SHIPPING POLICY

Effective date: October 14, 2026

Where we ship

We ship within the United States only. We don’t ship internationally; if you’re outside the U.S., our Where to Buy page lists the Lee Oskar distributor for your region. Orders from the Store are fulfilled by Orbit Merch in Everett, Washington.

Free shipping

Orders with a merchandise subtotal of $25 or more (after any discounts, before tax) ship free via ground within the United States. Orders under $25 ship at the rate shown at checkout.

Processing time

All Lee Oskar Harmonicas products (harmonicas, parts, accessories, apparel, and merch) usually ship within 24 hours, and within a maximum of 4 business days, unless a longer time is posted on the website at the time of your order (for example, a banner during events like the NAMM show). For products not made by Lee Oskar Harmonicas, please check the individual product page for its lead time. “Business days” are Monday through Friday, Pacific time, excluding U.S. federal holidays.

Delivery estimates

Once shipped, ground delivery within the U.S. usually takes about 2–7 business days, depending on your location and the carrier. These are estimates, not guarantees; carrier delays are outside our control.

Tracking

When your order ships, we’ll email you tracking so you can follow it to your door.

Shipping address

Please double-check your address at checkout. We aren’t responsible for orders delayed or lost because of an incorrect or incomplete address. If a package comes back to us as undeliverable, we’ll contact you to arrange reshipment; reshipping costs may apply.

Lost or damaged in transit

If your order arrives damaged, or tracking shows delivered but you didn’t receive it, email us at Sales@LeeOskarHarmonicas.com as soon as you can (ideally within 14 days of the delivery date) and we’ll help make it right.

Contact

Shipping questions: Sales@LeeOskarHarmonicas.com or (425) 258-3585.